1. Information We Collect
At CS Gaming Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1.1 Personal Information
We may collect the following personal information when you use our website or services:
- Contact Information: Name, email address, phone number, and mailing address when you register an account, subscribe to our newsletter, or contact us.
- Account Information: Username, password, and account preferences.
- Transaction Information: Payment details, purchase history, and billing information when you make purchases through our website.
- Communication Information: Records of your communications with us, including customer support inquiries and feedback.
1.2 Automatically Collected Information
We also automatically collect certain information about your interactions with our website:
- Usage Data: Pages visited, time spent on the site, links clicked, and other actions taken on our website.
- Device Information: IP address, browser type, operating system, device type, and other technical information about your device.
- Location Information: General location data based on your IP address.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing and Improving Our Services
- To provide you with access to our website and services
- To process transactions and fulfill orders
- To personalize your experience on our website
- To develop new features and improve our existing services
- To provide customer support and respond to your inquiries
2.2 Communication
- To send you important updates about our website and services
- To deliver newsletters and marketing communications if you've subscribed
- To respond to your questions and feedback
- To notify you about changes to our policies or terms
2.3 Security and Legal Compliance
- To protect the security and integrity of our website and services
- To detect and prevent fraud and unauthorized access
- To comply with legal obligations and resolve disputes
- To enforce our terms and conditions and other agreements
2.4 Analytics and Research
- To analyze usage patterns and trends on our website
- To measure the effectiveness of our marketing campaigns
- To conduct research and gather feedback to improve our services
3. Cookie Policy
CS Gaming Hub uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
3.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.
3.2 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
3.3 Managing Cookies
You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:
- Delete cookies from your device
- Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
- Set your browser to notify you when you receive a cookie
Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
4.1 Access and Information
You have the right to request access to the personal information we hold about you and to receive information about how we use it.
4.2 Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
4.3 Deletion
You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
4.4 Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
4.5 Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
4.6 Objection
You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
4.7 Withdrawal of Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
4.8 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.
5. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: info@csgaminghub.com
- Phone: +442102079742
- Address: Flat 04 Laura Way, New Jodie PE25 2RA, United Kingdom
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.